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Table of Contents

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The ION MarketFactory team may be contacted via the channels below.

Trading Operations (Support)

For urgent support and production queries

  • Telephone (EMEA): +44 (0) 203 695 798820 3695 7997
  • Telephone (USA / AsiaAMER): +1 212 625 998 
Tip
Where possible, Technical Support requests should be raised via MarketFactory's Service Desk.
  • 0688
  • Telephone (APAC): +65 3165 4296


Alternatively:

Upgrades

Delivery

For queries regarding onboarding, additional services and upgrades please contact the Delivery team at [email protected]To add additional services, connections or enable features to an existing Whisperer instance, please contact Trading Operations.

New Sales

 Email: [email protected]

Onboarding

For queries regarding the onboarding process please contact Trading Operations or your MarketFactory account manager.

Additional Material

Further detail is provided in the following page(s):


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