Introduction

MarketFactory Customers access the trading venues of their choice by integration with Whisperer via the Java, C++ or C# MFAPI, or by direct integration to the SBE messaging layer.

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Even though MarketFactory may have fully implemented a given Venue's API and successfully onboarded many Customers previously, some Venues will mandate that each new Customer be subject to their own Certification Tests. In such situations, these will be organized by MarketFactory and conduced conducted using three-way conference calls to coordinate actions.

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• If MarketFactory needs to make changes to their server-side infrastructure that could impact the Customer.
• If live clients need to make changes to their application or to their infrastructure, which could impact MarketFactory or Venue processing.
• If the connectivity method between MarketFactory and the Customer changes in any way
• If MarketFactory, the Customer or a Venue should decide that there is a need to conduct a re-certification.

Schedule

A schedule to cover Certification or Re-certification testing will be agreed between MarketFactory and the Customer. Sufficient time will be allowed in this schedule so that the testing can be completed prior to the planned go-live date. In the case of re-certification where changes have been made by MarketFactory to our systems, adequate time will be allowed for clients to also make changes and re-test with us. However, for some types of change, MarketFactory may only be able to continue to support older configurations or versions of the interface for a limited time.

Scope

Certification testing will generally cover the areas listed below. Any exclusion to this must be agreed between MarketFactory and the Customer prior to the Certification Test. Conversely, in other cases it may be necessary to agree and execute additional tests - for example, where the client application relies on custom functionality or features. 

Recertification, when required, may not need to include all the areas required for initial Certification, in this case, coverage will be  agreed between MarketFactory and the Customer on a case by case basis.