Introduction

MarketFactory Customers access the trading venues of their choice by integration with Whisperer via the Java, C++ or C# MFAPI, or by direct integration to the SBE messaging layer.

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• If MarketFactory needs to make changes to their server-side infrastructure that could impact the Customer.
• If live clients need to make changes to their application or to their infrastructure, which could impact MarketFactory or Venue processing.
• If the connectivity method between MarketFactory and the Customer changes in any way
• If MarketFactory, the Customer or a Venue should decide that there is a need to conduct a re-certification.

Schedule

A schedule to cover Certification or Re-certification testing will be agreed between MarketFactory and the Customer. Sufficient time will be allowed in this schedule so that the testing can be completed prior to the planned go-live date. In the case of re-certification where changes have been made by MarketFactory to our systems, adequate time will be allowed for clients to also make changes and re-test with us. However, for some types of change, MarketFactory may only be able to continue to support older configurations or versions of the interface for a limited time.